Turning cloud calling into smarter collaboration

Centre de contact, Contact Center November 30, 2023

Work smarter with Webex Calling

Your employees, customers, and suppliers have big expectations when it comes to calling and collaboration experiences. More enterprises are working and sharing
globally, and the number of remote workers continues to increase. Flexibility in communication at any time and from anywhere has become an expectation for both employees and customers. At the same time, business success hinges on enabling quality collaboration.

Find out why Cisco cloud calling is more secure, more scalable, and more ready to serve your future business needs than your existing on-premises PBX infrastructure.

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A secure global platform

Until now, most cloud alternatives to on-premises PBX systems have lacked the security, features, functionality, and trusted performance record necessary to be viable replacement options for the enterprise PBX and PBX network.

Cisco Webex Calling is powered by the Cisco Webex cloud platform — which means it’s backed by Cisco global security protocols.

A full-stack collaboration suite

When you buy a business phone system, it’s important to consider a solution that will serve all types of collaboration that goes on in your business. Cisco Webex Calling is part of the Cisco Webex midsize and enterprise-grade collaboration suite. It’s delivered with a full-stack bundle that provides the essential business calling features you need today and for tomorrow in all your collaboration activities — calling, messaging, and meetings.

Voysis collaborates with Cisco to offer a complete suite that will meet and perhaps even exceed the expectations of your employees and your customers. Cisco Webex is a trusted global cloud calling solution uniquely capable of serving large and multinational businesses — so you get the full cloud benefits of quality, predictable costs, and reduced administrative complexity, with the power of cloud calling.

Integrated devices and software

Cisco collaboration solutions bring people together anywhere — on any device — with a single architecture for clear delivery of voice, video, and data. Whether you’re calling, viewing, messaging, sharing, conferencing, or using voice or presence capabilities, you need to be able to do it from a variety of devices. From desk phone or laptop to room monitor or mobile device, the experience should be seamless.

An open and intelligent user experience

Cisco takes advantage of AI (Artificial Intelligence) and ML (Machine Learning) data and analytics to create context and deliver it to people in the meeting. These insights into people enhance meeting dynamics and help build teamwork. AI and ML can also offer virtual or real-time assistance; recognize participants; suppress or detect noise; share documents; and find patterns in topics, language, and conversational interfaces.

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With the intelligence that can be gathered through sensors, bots, customer relationship management (CRM), Internet of Things (IoT), profiles, calendar scheduling, and social and public data — plus the analytics to turn it into information to aid connection — collaboration can be made more personal, more meaningful, and more productive.

With Voysis as your trusted partner, you can be confident that expert guidance will be available every step of the way, ensuring a smooth and successful transition towards a more dynamic and effective solution. Take advantage of Cisco’s industry-leading collaboration tools

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or call us 1-833-9-Voysis

 

Source: Webex by Cisco, Turning cloud calling into smarter collaboration document by Cisco