Move To The Cloud With Confidence

Webex Calling & Webex Contact Center

Step into the future, knowing you have a market leader as your cloud partner.

In today’s rapidly evolving business landscape, staying competitive means embracing the power of the cloud. By having Webex Calling and Webex Contact Center on your side, you can confidently move forward into the future, secure in the knowledge that a top cloud partner is supporting you. These solutions empower a more integrated, collaborative work style, providing the agility required to thrive in the hyperfast digital economy.

Flexible Pathways to the Cloud

Webex offers flexible pathways to the cloud through edge and hybrid services. This means you can move to the cloud at your own pace, ensuring a smooth transition for your organization.

AI-Powered Personalized Experiences

Webex takes collaboration to the next level with cognitive capabilities and artificial intelligence (AI). These technologies enable personalized experiences for both end users and IT professionals, making work more efficient and enjoyable.

Webex Calling: Your Bridge to Cloud Calling

Webex Calling brings the benefits of cloud innovation to your organization today while offering a seamless migration path to the cloud. It connects with your on-premises PBXs, delivers a common global dial plan, and allows for a phased transition, making the move to cloud calling easier than ever. Read more about Webex Calling.

Enhance Customer Experiences with Webex Contact Center

Webex Contact Center introduces new ways of interacting that enhance both customer and agent experiences. It leads to faster first-call resolution, improved customer satisfaction, and reduced customer churn.

Unlock the Benefits: Greater Profitability

Companies that empower their agents with unified communications (UC) experience a remarkable 68% increase in annual customer profit margins. Integrated UC within the contact center leads to a 31% annual improvement in agent productivity.

Reduced Operational Costs

Choosing cloud calling and contact center solutions from Webex results in a 25% reduction in agent churn rates and a 2.3% overall annual cost reduction advantage.

Faster, More Accurate Customer Support

Webex-enabled organizations enjoy a 31% improvement in agent productivity and a 36% greater annual enhancement in first-call resolution. This translates into faster, more accurate customer support.

Increased Customer Satisfaction

With Webex, you can achieve an 83% higher annual improvement in customer satisfaction ratings. Improved customer satisfaction also leads to a 98% greater annual enhancement in client retention rates.

Optimized Collaboration Workflows

Modernize your workplace with future-proof technology from Webex. Currently, only 27% of companies are fully satisfied with their ability to use organizational knowledge effectively. Webex empowers you to optimize collaboration workflows, reducing time spent searching for information by employees.

In this era of digital transformation, Webex Calling and Webex Contact Center are your partners for success. Embrace the cloud revolution, enhance your profitability, reduce operational costs, and deliver outstanding customer experiences with Webex.

Modernize your workplace today with future-proof technology from Webex and Voysis.

Get a quote today
or call us 1-833-9-Voysis

Source: Webex by Cisco https://www.cisco.com/c/dam/m/digital/elq-cmcglobal/OCA/Assets/Collaboration/Aberdeen-UC-Breakdown-Organizational-Silos-ebook.pdf