| Phone Number |
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| Call Waiting |
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| Call Hold |
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| Call Transfer |
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| Call Forward - Busy |
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| Call Forward - No Answer |
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| Call Forward - Not Reachable |
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| Call Forward Selective (call will be routed to external if original appliance not reachable |
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| Last Minute Redial |
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| 3-way Calling |
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| 7-way Calling |
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| Caller ID: Name and Phone Number |
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| Credit Locking |
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| Basic Call Logs (depending if phones support) – Call History |
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| Malicious Call Trace |
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| 911* |
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| Web Portal* (Reporting) |
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| Voicemail (voicemail to email) |
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| Key System = Shared Call Appearance + Call Park |
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| External Speed Dial |
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| Hot Desking |
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| Busy Lamp Field |
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| Do Not Disturb |
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| Personal Ring Group |
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| Selective Call Acceptance / selective Call Rejection |
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| Mobility – Simultaneous ring to Cell Phone |
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| Personalized Music on Hold |
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| Shared Called Appearance (multi phones) |
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| Voice and Video Softphone Mobile, tablet and PC (Business Communicator) |
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| Instant Messaging and presence |
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| Desktop Sharing |
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| “My Room” Audio and Video |
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