Broadsoft Engineer

  • Work within a development team to build innovative products, support existing products, and maintain uptime of the platform
  • Utilize your experience to configure, manipulate, and deploy systems and features from Broadsoft, Sansay and Cisco
  • Ensure the high availability of the platform, analyzing capacities of the system and ensure configurations and changes represent the most efficient utilization of system resources
  • Assess utilization trends and make appropriate design and implementation recommendations to scale the architecture
  • Mentor newer team members and create internal training material
  • Develop, test and update disaster recovery plans and operating procedures
  • Available during specified time frames after hours for tasks and off hours critical escalations
  • Ability to analyze complex IP telephony requirements/problems and design tangible solutions that can be practically implemented in a production environment
  • VoIP working knowledge (SIP, RTP, SDP)
  • Knowledge working on Sansay SBCs and Broadsoft Broadworks platforms
  • Working knowledge of Legacy telephony systems
  • Sufficient Unix Operating System knowledge
  • 5+ years experience
  • Understanding of TDM and SIP based carrier networks
  • Understanding of Broadsoft and Sansay SBC
  • Experience with opensource communications platforms such as Asterisk, Freeswitch, Kamillio, OpenSIPS, MongooseIM, ejabberd, Tigase
  • Shell script, Perl, Ruby, Python, or other programming experience desirable
  • Network technology background such as BGP, OSPF, and EIGRP routing protocols, 802.1q trunking, Spanning tree and general switching technologies, IP Addressing v4 and v6, DNS domains, Firewalls and application layer gateway behaviors
  • Good understanding of MPLS and VPN networks
  • Excellent communications and presentation skills
  • Excellent written and documentation skills
  • Degree in Computer/Electrical Engineering, Computer Science or equivalent work experience.
  • CCIE, CCNP, ACP-N, and other advanced technical certifications.
  • Broadsoft Certification

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