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Technical Account Manager Service

Posted in : Mitel | April 22, 2019

Voysis IP Solutions Technical Account Managers (TAMs) are fully qualified and dedicated in supporting your telephony system. Our TAMS provide unparalleled product knowledge to help you streamline deployment of your telephony solutions and improve operations of your MITEL platform. For more information on our TAM Services, download the brochure here!  

Mitel Demonstrates the Power of Google Contact Center AI

Posted in : Communication, Mitel | April 17, 2019

A video demonstration of Mitel’s use of Google’s Contact Centre AI technology within their contact centre platform. For more information on In this video, Presenter, Patrick joins the guys at the Mitel booth to take a look at a demonstration of Google’s Contact Center AI technology. Matthew explains that Mitel have been partnering with Google for […]

Mitel product security advisory 18-0001

Posted in : All, Mitel | January 10, 2018

Side-Channel Analysis Vulnerabilities MITEL PRODUCT SECURITY ADVISORY 18-0001 Side-Channel Analysis Vulnerabilities Advisory ID: 18-0001 Publish Date: 2018-01-08 Revision: 1.0 SUMMARY On January 3rd, 2018, researchers disclosed three vulnerabilities that leverage speculative execution capabilities of many modern processors. These vulnerabilities may allow unauthorized disclosure of information between different user processors and between user and kernel processes. […]

IOS updates affecting MiCollab

Posted in : All, Mitel | August 30, 2017

Notifications unavailable on pre-MiCollab 8.0 APPLE’S NEXT MAJOR IOS RELEASE (POST-IOS 10) WILL INCLUDE THE REMOVAL OF APIS THAT PREVIOUSLY PROVIDED NOTIFICATIONS TO BACKGROUND APPLICATIONS. THIS MEANS IF THE MICOLLAB SERVER SOFTWARE IS NOT UPDATED TO RELEASE 8.0, ONCE THE MICOLLAB CLIENT MOVES INTO THE BACKGROUND ON THE DEVICE THE COMMUNICATIONS CHANNEL WILL BECOME UNAVAILABLE. IN […]

GHOST VULNERABILITY

Posted in : All, Hosted Telephony, Mitel | April 23, 2015

Ghost Vulnerability (CVE-2015-0235) Background  A serious vulnerability has been identified in code used by the gethostbyname() functions within glibc. Exploitation of this vulnerability could cause an application to crash or allow execution of arbitrary code. The bug was introduced in glibc-2.2 and was eliminated in glibc-2.18. However, many Linux distributions use one of these versions […]

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