Efficiency Boost: Unveiling the Unified Power of Webex Contact Center Desktop in Microsoft Teams Channels
In the ever-evolving landscape of contact centers, seamless integration has become a key driver of efficiency and productivity. As organizations strive to streamline their communication and interaction handling processes, the integration of leading platforms like Webex Contact Center and Microsoft Teams has emerged as a game-changer. The latest advancement in this integration is the introduction […]
Centre de contact November 15, 2023
Webex Calling: Upgrade your Business to the cloud It’s easier than you think
Staying ahead of the curve means embracing cutting-edge technologies. When it comes to critical communications, moving to the cloud has become more of a necessity than a luxury. Cisco’s Webex Calling offers a seamless transition to a modern, user-friendly cloud platform. Managing outdated equipment, ongoing maintenance and support, end-of-sale notices, and a complex mix of […]
Cloud Telephony October 10, 2023
Move To The Cloud With Confidence
Webex Calling & Webex Contact Center Step into the future, knowing you have a market leader as your cloud partner. In today’s rapidly evolving business landscape, staying competitive means embracing the power of the cloud. By having Webex Calling and Webex Contact Center on your side, you can confidently move forward into the future, secure […]
Cloud Telephony October 10, 2023
Artificial Intelligence in Contact Centers
In the ever-evolving landscape of customer service, businesses are increasingly turning to cutting-edge technologies to enhance their contact center operations. Artificial Intelligence, Machine Learning, and Natural Language Processing have emerged as powerful tools that not only streamline processes but also elevate the overall customer experience. At the forefront of this AI revolution is Voysis, a […]
Contact Center October 10, 2023
Webex Calling Call & Collaborate with Ease Anywhere, Anytime
Simplify Business Communication for Your Organization Most parts of the world have increasingly adopted a hybrid work model—a combination of working from home, working remotely, and working from the office. To adapt to this work model, organizations now need a reliable cloud calling solution for their employees and end users, whether they are working from […]
Cloud Telephony September 26, 2023