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Knowledge Center

Turning cloud calling into smarter collaboration

Work smarter with Webex Calling Your employees, customers, and suppliers have big expectations when it comes to calling and collaboration experiences. More enterprises are working and sharing globally, and the number of remote workers continues to increase. Flexibility in communication at any time and from anywhere has become an expectation for both employees and customers. […]

Centre de contact, Contact Center November 30, 2023

Top 3 Reasons to Choose Webex for your Cloud Contact Center

Providing exceptional customer experiences is vital. Webex Contact Center stands at the forefront, reshaping customer interactions for businesses of all scales. Here are the top three compelling reasons why Webex Contact Center emerges as the paramount solution for your cloud contact center requirements: 1. The tools you need and the experience your customers want Digital-First […]

Contact Center November 30, 2023

Revolutionizing Contact Center Customer Satisfaction

Unveiling the Power of Seamless Experiences and Digital-First Strategies In the world of contact centers, customer satisfaction is not just a goal but an ongoing pursuit for excellence. At Voysis, the approach to achieving customer delight is founded on seamless experiences and a digital-first strategy that prioritizes speed, convenience, and personalization. Defining Customer Satisfaction In […]

Contact Center November 30, 2023

Efficiency Boost: Unveiling the Unified Power of Webex Contact Center Desktop in Microsoft Teams Channels

In the ever-evolving landscape of contact centers, seamless integration has become a key driver of efficiency and productivity. As organizations strive to streamline their communication and interaction handling processes, the integration of leading platforms like Webex Contact Center and Microsoft Teams has emerged as a game-changer. The latest advancement in this integration is the introduction […]

Centre de contact November 15, 2023

Webex Calling: Upgrade your Business to the cloud
It’s easier than you think

Staying ahead of the curve means embracing cutting-edge technologies. When it comes to critical communications, moving to the cloud has become more of a necessity than a luxury. Cisco’s Webex Calling offers a seamless transition to a modern, user-friendly cloud platform. Managing outdated equipment, ongoing maintenance and support, end-of-sale notices, and a complex mix of […]

Cloud Telephony October 10, 2023